Qantas is doing the refurbishments now, because it has a solid income stream coming in, so it can afford to spend. It did not spend large sums of money on refurbs during the pandemic shutdown, because it was trying to save money when the income stream was severely diminished.

The "aircraft shortage" is genuine, but is merely a continuation of Qantas' poor pre-Covid fleet planning approach. Qantas timetables the fleet to within an inch of its life; there is no wriggle-room (recovery margin) left to cover aircraft that go tech or get delayed for other reasons. And then...

From what is on the video that has been released, the male passenger was being both loud and disrespectful. The Qantas CSM was speaking in an even tone and manner. It's quite clear who the agitated person was in that conversation. And the CSM - as the leader of the cabin team - was quite correct...

Traditionally, Qantas has operated QF3 and QF4 (now QF103 and QF104) on four days per week all year - Wednesday, Friday, Saturday, Sunday. During school holidays, additional flights are added on some or all of the remaining days. (The last flight I did HNL-SYD was on a Tuesday in the week Qantas...

All dates for these promotions refer to the boarding date of the flight.